At Fast Ducto, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or use our services. By using our services or visiting our website, you consent to the data practices described in this policy.
Information We Collect
Fast Ducto collects the following types of information:
- Personal Information:
- Contact Details: Name, phone number, email address, physical address.
- Service Information: Details of the services you request, including the date and location of service.
- Payment Information: Credit card details or other payment information required to process payments.
- Non-Personal Information:
- Website Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and other usage statistics via cookies or similar technologies. You can also read our terms and conditions for more information.
How We Use Your Information
Fast Ducto uses your information for the following purposes:
- Service Delivery:
- To process and fulfill your service requests.
- To communicate with you regarding appointments, quotes, or follow-up information.
- Payment Processing:
- To securely process payments for the services provided.
- Customer Support:
- To respond to your inquiries, requests, or complaints and provide ongoing support.
- Marketing and Promotions:
- With your consent, we may send you promotional materials, special offers, or updates about our services. You may opt out of these communications at any time.
- Website Improvements:
- To analyze how visitors use our website, improve user experience, and enhance the functionality of our online services.
Sharing of Information
Fast Ducto does not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers:
- We may share your information with third-party vendors who assist us in delivering our services, such as payment processors or IT support. These vendors are bound by confidentiality agreements and only use your information for the purposes specified by us.
- Legal Requirements:
- We may disclose your information if required by law, regulation, or legal process, or in response to a governmental request.
- Business Transfers:
- In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction, but we will take reasonable steps to ensure that your privacy is protected.
Data Security
Fast Ducto takes reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard encryption technologies to safeguard sensitive data, including payment information. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
- Access and Correction:
- You have the right to access and correct any personal information we hold about you. If any of your information changes or you notice an error, please contact us to update your records.
- Opt-Out:
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
- Data Deletion:
- You may request that we delete your personal information at any time. However, we may retain certain information if required by law or for legitimate business purposes.
Cookies and Tracking Technologies
Fast Ducto uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our website, personalize content, and improve our services.
- What are Cookies? Cookies are small data files stored on your device when you visit a website. They may collect information such as your browser type, IP address, and site usage behavior.
- Managing Cookies: Most web browsers allow you to control cookie settings through their preferences. You can choose to block or delete cookies, but doing so may affect the functionality of our website.
Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to Our Privacy Policy
Fast Ducto reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us:
- Phone: 877-565-6726
- Email: info@ductcleaningknoxvilletn.com
- Address: 5410 Clinton Hwy, Knoxville, TN 37912, USA